October 25, 2011- CLE-TV: Clients with Disabilities that Affect Communication
I am delighted to be speaking to the profession about overcoming barriers to client communication and best practices for dealing with clients facing communication issues on CLE-TV this October 25, 2011.
Why this Course Is Essential
The leading complaint about lawyers received by the Law Society of British Columbia relates to poor client communication. Aside from failure to contact clients at all there are other problems with lawyer-client communication that raise professional and ethical issues for lawyers. It should be reasonably obvious to practitioners that clear and effective communication is critical to the success of the lawyer-client relationship. However, more clients than ever are dealing with aging, disabilities and ESL issues, which increase barriers to clear communication and … Read more »